Frequently Asked Questions
Everything you need to know about your Highland beauty ritual.
Are Highland products suitable for sensitive skin?
Yes, all our formulas are dermatologically tested and crafted with clean, non-irritating botanical ingredients specifically designed for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow sooner.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't right for your skin, you can return it for a full refund or exchange within 30 days of purchase.
Is Highland a cruelty-free brand?
Absolutely. We are Leaping Bunny certified, meaning we never test our products or ingredients on animals at any stage of production.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link so you can follow your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to bring Highland beauty to more countries in the near future.